Service Level Agreements

Linux 24/7/365 (24 hour support)

No of servers
Hours included
Cost per server
Total per month
2
Unlimited
R11 000
R22 000
3
Unlimited
R9 000
R27 000
4
Unlimited
R8 000
R32 000
5+
Unlimited
R6 500
R32 500

Linux Office Hours (8am – 5pm)

No of servers
Hours included (per server)
Cost per server
1-10
3
R2 000
11-20
3
R1 750
20+
3
R1 500
Ad-hoc

Linux

Support
Hourly Rate
Linux Remote Support (1 hour minimum)
R800 per hour
Linux onsite support (2 hour minimum)
R800 per hour